SharePoint Specialist

UNV, Cyprus

Skill Required:, IT and ICT
Preferred Experience: 
2 years of relevant work experience
Closing Date for Applications: 
27th July, 2020

Job Description

Eligibility criteria

Description of task

Within the delegated authority and under the supervision of Operations Manager or his/her designated mandated representative(s), the UN Volunteer SharePoint Specialist will handle following duties:

  • Assesses requirements and requests to identify simple yet effective SharePoint Online implementation approaches.
  • Reviews workflows in current legacy applications and proposes approaches to create replacement solutions using SharePoint Online.
  • Assesses paper-based workflows to identify and implement SharePoint Online workflow solutions.
  • Recommend and validate solutions to address business needs and opportunities and propose changes that would make the SharePoint environment a more effective platform.
  • Creates re-usable workflow components in SharePoint Online to shorten development effort/time required in subsequent implementations.
  • System design and architecting for creation of electronic workflows for various processes to be decided as a result of the assessment to be conducted which will include features such as:
  • Basic information entering, editing and document uploading.
  • Designing the steps required for the workflows and electronic routing of processes for approval, processing, etc.
  • Automatic notification of actions required via email.
  • Develop, configure and maintain document libraries and lists for SharePoint Online.
  • Configure user access.
  • Creates dashboard(s) for monitoring of the processes and pending actions.
  • Creates standardized and customized reports for the processes.
  • Create user manuals, as required.
  • Build technical documentation.
  • Conduct trainings for users.
  • Provides end-user support during testing and publishing.
  • Any other related tasks as may be required or assigned by the supervisor.


  • Required degree level: Bachelor degree or equivalent
  • Education - Additional Comments:
  • A first-level university degree in Computer Science, Engineering, IT or any other related department with the equivalent in combination with relevant training and/or professional experience may be accepted in lieu of an advanced university degree.

Experience remark:

  • At least 2 years of professional work experience at the national and/or international level in Microsoft SharePoint architectures, gathering, specification design, implementation and support of application systems,** or other relevant programmes; experience with design tools is an asset, as is experience working in the UN or other international development organization;
  • Earlier experience in development of SharePoint / intranet system for a UNDP office is an asset;
  • Excellent knowledge of Microsoft SharePoint Online from and end user perspective;
  • Experience in using web-based management systems.
  • Proven experience with analyzing and documenting complex business processes.
  • Proven experience interacting directly with end users.
  • Experience with tools and methodologies for requirements gathering and modeling.
  • Excellent writing skills and experience with creating design documents, specifications and test plans.
  • Excellent oral and written skills; excellent drafting, formulation, reporting skills;
  • Accuracy and professionalism in document production and editing;
  • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;
  • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;
  • Solid overall computer literacy, including proficiency in various MS Office applications (Outlook, Word, Excel, PowerPoint, Teams, etc.) and email/internet; familiarity with database management; and office technology equipment;
  • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;
  • Sound security awareness;
  • Have affinity with or interest in ICT and software support volunteerism as a mechanism for durable development, and the UN System.


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