Social & Behavior Change Officer

United Nations Children's Fund

Les Cayes, Haiti

Experience: 0 to 3 Years

Skill Required: Media and Communication

Under the direct supervision of the Chief Field Office (Les Cayes or Gonaives) and the technical supervision of the SBC Specialist (P3) at the Port-au-Prince Office, the incumbent provides technical and operational support to the UNICEF Field Office, the SBC section staff, and internal colleagues by administering, implementing, monitoring, and supporting the evaluation of SBC interventions in the field. The goal is to promote community engagement and participation, as well as measurable behavioral and social change/mobilization, requiring the application of technical and theoretical skills and a comprehensive understanding of the organization's objectives, rules, regulations, policies, and procedures to accomplish tasks.
Summary of duties and responsibilities: 
Support in the design and development of SBC (Social and Behavioral Change) strategies and activities:
  • Conduct and/or participate in conducting a comprehensive analysis of the social, communication, cultural, economic, and political situation in the region.
  • Collect and synthesize qualitative and quantitative information and data to support the establishment of comprehensive and evidence-based information for developing and planning the SBC component of the country cooperation program (and UNDAF) with a focus on the assigned area.
  • Gather, synthesize, write, and/or organize related documents and documentations for evidence-based SBC strategies and plans to ensure optimal impact, scaling, and sustainability of SBC achievements/results
Support the implementation of social and behavioral change activities:
  • Contribute to monitoring and evaluating the impact of SBC strategies and activities on the goals of the country office and UNICEF to achieve measurable behavioral and social change leading to the improvement of children's rights and well-being.
  • Conduct SBC advocacy activities with/for a wide range of constituents, stakeholders, partners, communities, etc., to encourage/promote engagement and dialogue, inclusion, self-determination, and participation in mobilizing social, political, behavioral, and cultural change for sustainable program outcomes on children and rights, equity, and women's well-being.
  • Develop/select communication materials and other tools for S&BC events in the assigned area.
  • Submit a qualitative/synthesis report of results for development planning and intervention improvement.
  • Provide technical, administrative, and logistical support and reference documents to successfully execute SBC strategies and activities and recommend operational strategies, approaches, plans, methods, and procedures to ensure community engagement and participation, as well as optimal awareness and impact in the intervention area.
Advocacy, networking, and partnership building, especially at the decentralized and community levels:
  • Identify and build strategic partnerships with local actors (governmental services, civil society, journalists, media, local leaders, associations, influencers) for proactive collaboration aimed at strengthening cooperation and/or pursuing S&BC advocacy opportunities to promote UNICEF, its mission, and objectives regarding children's rights, social equity, and inclusion.
  • Collaborate and/or consult with internal and external partners (NGOs and CSOs), especially local ones, to provide operational and technical support for research, development, and production of evidence-based strategies, test, produce, and use quality SBC material, organize events and activities to promote community engagement and participation for maximum outreach and impact on behavioral and social change.
Innovation, knowledge management, and capacity strengthening:
  • Institutionalize/share best practices and acquired/produced knowledge with local and national partners and stakeholders to enhance users' capacities and contribute to disseminating products to key audiences, including partners and donors.
  • Contribute to implementing capacity-building initiatives to improve the skills of local stakeholders/partners (governmental and non-governmental) in planning, implementing, and evaluating SBC to support programs/projects, including in humanitarian contexts.
  • Monitor with partners the implementation of new or innovative practices, approaches for SBC.
  • Support the implementation of youth engagement and the expansion of U-Report and the use of other appropriate/available social/digital platforms and networks, including in humanitarian response.
Communication and documentation:
  • Support the office in gathering human interest stories, informational articles to feed various UNICEF platforms.
  • Act as a liaison for the communication team in identifying stories, news that can attract media attention and facilitate the organization of special events, high-level visits, and media visits to relevant sites.
  • Support networking with celebrities and local influencers to assist UNICEF in advocacy efforts at regional and local levels.
To qualify as an advocate for every child you will have…
  • A university degree in one of the following fields is required: social and/or behavioral sciences, communication for development, communication, sociology, anthropology, psychology, development studies.
  • A minimum of two years of professional experience in program planning, management, and/or research is required.
  • Work experience in Haiti or any other developing country is considered an asset.
  • Proficiency in French and working knowledge of English (verbal and written) is required. Knowledge of another UN language or local language is an asset.