ESSENTIAL JOB FUNCTIONS:

Strategy, Leadership and Business Model Development

• Grow longterm business model including products, financials, timelines, and partnerships.
• Ensure ongoing programmatic excellence, quality of output and customer service, as well as consistent rigor of finance and administration.
• Ensure compliance within applicable legal and regulatory frameworks.

Consolidate product offering and systems for product delivery

• Design (based on existing prototyping) services and systems for delivery of New Day information services (*currently anticipated to be newspaper) and jobmatching services.
• Lead market research, concept development, and testing of new products. This will include collaboration with the Results, Learning and Research team on Prospects.
• Enhance quality control procedures, and methods for identifying results/impact, as well as developing customer feedback channels.
• Engage and oversee technical staff or contractors to develop online interface and architecture as required.

Partner Identification and Capacity Building

• Identify and assess local business partners with the potential to take over the New Day venture.
• Build the capacity of selected partner(s) to manage the New Day venture, achieving both financial profitability and social objectives.
• (Potentially) Managing Mercy Corps staff seconded/placed in above institutions.

Financial and Staff Management

• Oversee financials of business operations, providing clear guidance to Mercy Corps (and partner) management on financial health and viability of the enterprise
• Manage Mercy Corps budgets associated with New Day
• Build, develop, lead and retain a high performance team

Marketing and relationship management

• Represent the venture both within Mercy Corps and externally. Communicate results with an emphasis on lessons learned and elements of the program that can be replicated
• Promote the New Day brand among the Liberian private sector and youth
• Maintain relationships with the local business community and related government and nongovernmental bodies
• Build partnerships in new markets, establishing relationships with employers and community leaders

KNOWLEDGE AND EXPERIENCE:

• Advanced degree preferred, ideally an MBA or related field
• Track record of effectiveness in leadership roles, including 3 years of management experience
• Experience working in startup business
• Experience working in HR a plus
• Experience conducting market research and/or product testing
• Demonstrated experience in capacity building of partners and/or staff development
• Management excellence with the ability to coach staff, manage, and develop highperformance teams, set and achieve strategic objectives, and manage a budget
• Fluent spoken and written English
• Experience working in Africa (including with local partners) a plus