Social Development Specialist

The World Bank, Jakarta, Indonesia

Skill Required:, Finance and Accounts
Preferred Experience: 
5 years
Closing Date for Applications: 
26th April, 2019

Job Description

Established in 1944, the WBG is one of the world’s largest sources of funding and knowledge for development solutions. In fiscal year 2018, the WBG committed $67 billion in loans, grants, equity investments and guarantees to its members and private businesses, of which $24 billion was concessional finance to its poorest members. It is governed by 188-member countries and delivers services out of 120 offices with more than 16,000 staff located globally.


The SURR GP covers a wide gamut: (i) developing green, inclusive and resilient cities; (ii) addressing the social inclusion of the poor, vulnerable and excluded groups through accountable institutions, and ensuring compliance
with social safeguards; (iii) enhancing urban and rural development through supporting and managing the urban-rural transition, assisting local development through developing land tenure, management and information
systems; and (iv) assisting in disaster risk management through issues of risk assessment, risk reduction (including flood management, urban drainage, coastal management, and retrofitting of infrastructure), disaster
preparedness (including hydromet services, early warning systems, and civil defense), risk financing (including CAT-DDO), and resilient reconstruction (including post-disaster damage and loss assessment). A key responsibility of the GP is to provide professional expertise and operational support to other GPs to implement the WBG social policies (including the WB's social safeguards policies) to deliver sustainable development results that ensure that any adverse impacts of WBG interventions are limited and mitigated.

Country/UNIT Context

Over the past decade, Indonesia has seen strong growth and job creation, supporting poverty reduction, but the end of the commodity boom has exposed structural weaknesses. Following the recovery from the Asian financial
crisis, annual growth averaged 5.6 percent over 2001-12, but over the last few years growth has slowed and in 2015 poverty reduction was stagnate. About 30 million Indonesians live below the national poverty line, and an
additional 65 million live just above the line and are vulnerable. Inequality, as measured by the Gini coefficient, increased from 30 points in 2000 to 41 points by 2014, by far the fastest widening in East Asia.

A major focus of the Bank’s engagement in Indonesia is improving the quality of service delivery. One third of income inequality can be traced to inequality of opportunity in access to health and education services such as sanitation. Half of Government spending is at the local level where capacity and accountability are weakest. Against this backdrop the Social Development unit is working closely with other Global Practices, and building on more than 18 years of experience through the flagship PNPM (National Program for Community Empowerment) to support the implementation of the Village Law which supersedes PNPM and significantly increases the level of fiscal transfer to villages to improve service delivery among other things.

The Social Development EAP2 Unit (GSU21) in SURR GP is recruiting a Social Development Specialist (Local Hire) based in Jakarta to support Task Teams leading a large operational portfolio. The portfolio currently includes large-scale operations on Village Law, Generasi (a community-driven development project to improve delivery of health and education services), INEY (a P4R and IPF program to increase simultaneous utilization of nutrition interventions by target households in priority districts to accelerate stunting prevention), Generasi ECED (a pilot to improve access to better early childhood education services), and KIAT Guru (a pilot to improve education service delivery by empowering communities and teacher pay for performance). Government counterparts have also expressed interest in leveraging disruptive technologies to enhance service delivery, citizen engagement, and inclusion across the portfolio. The selected candidate will report directly to the EAP2 Social Development Program Manager, and will be expected to work closely with the country unit and Task Teams as well as across the East Asia and Pacific Region as relevant.

Duties and Accountabilities

The candidate will have the following responsibilities:

  • Support the unit’s response to growing client demand for the use of disruptive technologies to improve service delivery, social inclusion and citizen engagement.The candidate will support the unit in coordinating the development of mobile applications by serving as a focal point for technology firms contracted by the unit. The Social Development Specialist will provide ongoing technical assistance to hired developers to ensure technologysolutions adequately respond to the needs of the different programs. In particular, the candidate will lead the development of a mobile application for Human Development Workers (HDWs) that supports nutrition convergence at the household and village level for INEY.
  • Provide operational support to Task Team Leaders across the portfolio, including coordination of operations and various activities and providing back-up support, when needed. In particular, the candidate is expected to
  • provide support to the team's work on stunting convergence, social inclusion and livelihood activities.
  • Work under the coordination of the Social Development Practice Manager providing oversight and quality assurance on the project portfolio. This will include direct operational support to social development teams.
  • Contribute to the preparation and/or review of technical documents for investment operations and analytical work and participate in program design, policy dialogue with client governments and just-in-time advisory work.
  • Participate in field missions and prepare outputs, including diagnostic analyses, findings, policy recommendations, case studies, final synthesis reports, etc., under the guidance of the TTLs, other specialists, and the Program Manager.
  • Engage actively and regularly with the country unit and teams and help identify business opportunities for the social development team.
  • Other duties and tasks as might be specified by the Manager from time to time.

Selection Criteria

  • Master's degree in a related social science (e.g., Sociology, Anthropology, Economics, Political Science, Public Administrations) with at least 5 years' professional experience in social development; or equivalent combination of education and experience. (voice and participation, gender, community-driven development, citizen engagement).
  • Familiarity with disruptive technologies and experience leading mobile application developments.
  • Demonstrated familiarity and experience in Bank operations, policy and processes with a demonstrated ability to enhance quality as a part of project preparation and supervision
  • Strong operational skills and demonstrated ability to translate analytical work into policy advice and actionable, practical recommendations.
  • In depth knowledge of at least one of the social development competencies - social inclusion, community driven development, gender, citizen engagement, etc.
  • Proven capacity to work with a wide range of stakeholders, international organizations, development agencies, government counterparts, beneficiaries of Bank projects, and civil society organizations.
  • Excellent problem-solving skills and ability to think innovatively and strategically to find balanced solutions to complex development problems, with a strong client focus.
  • Acting with integrity at all times to build trust and to create an enabling work environment as a team member.
  • Excellent interpersonal skills and demonstrated ability to work in multi-disciplinary teams and multicultural environments.
  • Excellent oral and writing skills. Ability to write well in English is essential.
  • High performance in previous assignments; recognition by peers and managers for excellence in operational work.

In addition, the successful candidate is expected to exhibit the following core competencies:​​

  • Deliver Results for Clients. Proactively addresses client's stated and unstated needs.
  • Collaborate Within Teams and Across Boundaries. Collaborates across boundaries, gives own perspective and willingly received diverse perspectives.
  • Lead and Innovate. Develops innovative solutions.
  • Create, Apply and Share Knowledge. Applies knowledge across WBG to strengthen solutions for internal and/or external clients.
  • Make Smart Decisions. Recommend and take decisive action.


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