This position is based in Rabat, Morocco and requires in-country travel (when deemed necessary, to places where the safety situation permits). IFRC works in an integrated manner with the Moroccan Red Crescent (MRC) and its partners. MRC has the role as the Movement convener for operational field response and coordination among Movement partners.
Reporting to the Operations Manager in Morocco and working closely with CCD NSD Coordinator as well as other NSD experts within the Cluster, the NSD Coordinator will support the MRC in strengthening their capacities to provide relevant services to populations in need, in a sustainable manner. The NSD Coordinator:
Acts as the lead expert on matters related to NSD, working closely with the Regional Office, and the NSD Coordinator in the CCD, including providing advice on NSD matters to leadership.
Serves as a trusted adviser to the MRC as required to strengthen National Society institutional capacities to fulfil its humanitarian mandate and implement NSD Plans of Action.
Leverage and coordinate support from the IFRC Membership as relevant to increase the capacity of the MRC.
Ensures close links between NSs development and programming support, working closely with other regional coordinators and delegates of IFRC as well as Movement partners.
Works in a very close coordination with the Membership Services Unit at the Regional office of MENA.
The ultimate aim of the role is to assist the National Society to develop the required capacities and capabilities to operate effectively in emergencies and crises across the entire country, in line with its auxiliary status to public authorities in the humanitarian field, including inter-alia image, presence, financial sustainability and human resources.
Job Duties and Responsibilities Technical support:
Work closely with the MRC and the NSD Coordinator in the CCD to support the implementation of the NSD Plans and to coordinate required technical expertise from within the Movement and external actors.
Identify potential organizational issues (structures and systems) which could hinder the delivery of humanitarian assistance based on field information and develop possible appropriate solutions.
Provide technical support on organizational development issues, directly or indirectly, to NSs for leading together with MRC assessment of needs through IFRC tools such as the Organizational Capacity Assessment/Certification (OCA/C) and the Branch Organizational Capacity Assessment (BOCA).
Provide technical support towards strengthening HR management including policies and practices for staff recruitment as and when required.
Support the MRC in processes relating to the creation (or improvement) of resource mobilization strategies and plans aimed at financial independence and long-term sustainability.
Develop, support, and pilot innovative initiatives in NS development and promote learning and knowledge sharing.
Support the alignment and coordination of technical capacity building in the areas of volunteer management, branch development, logistics development, cash preparedness, Community Engagement and Accountability (CEA)/Risk Communication and Community Engagement (RCCE), resource mobilization, shelter, communications, and preparedness for effective response (PER) with the respective technical experts at Cluster and regional level.
Develop/finalize NSD Papers by identifying key milestones, indicators, deliverables, and timed action plans.
Provide support to the NS to review and develop their annual strategic plans in line with the NS Strategy (support development of strategic documents), IFRC strategy 2030 and NSD Plan of Actions. These would include service expansion/scale-up based on an analysis of NS institutional capacities and needs of vulnerable communities.
Provide technical support towards strengthening HR management and development, including through identifying and managing required expertise.
Identify and support the provision of the expertise for the development of contemporary financial management and accountability systems, including financial risk management. Ensure that supply chain management system procedures and systems are at place.
Facilitate leadership development, including Governance development.
Promote inclusion of development / capacity building actions of the NSD plan into all current and future program/project budgets both emergencies and longer-term.
Support the NS in bridging the digital divide and ensure that information management and data security are in place.
Coordinate support to configure and use relevant databases (on volunteers, beneficiaries, members and donors) by the NS staff.
Support NS in adopting the cross-cutting policies (e.g. on corruption, alcohol consumption, child protection, etc.) to the local context.
Support the branch development process and guide the NS through the possible envisioned changes.
Ensure that the CEA methodology is duly implemented, with relevant procedures and staff at place.
Contribute to the NS knowledge sharing and facilitating peer support, promote learning and support piloting innovative initiatives.
Education:
Relevant university degree or extensive professional experience in related field. - Required
Basic Delegates Training Course or equivalent knowledge. -Preferred
Background in non-profit management and consulting. - Required
Experience:
Experience in local capacity building, volunteer management and/or community development in cross-cultural and diversity-sensitive environments. - Required
At least 5-7 years of relevant professional experience of progressive career development and growth, working in the RC/RC Movement. - Required
At least 3-5 years’ experience of mentoring, coaching and managing staff. - Required
Experience in management at senior level and/or in consulting and facilitating organizational development in a National Society or similar voluntary organization. - Required
Knowledge in financial management and in project design, budget, monitoring, evaluation, and reporting. -Required
Experience in development of fundraising strategies and resource mobilization. - Required
Working knowledge of IFRC’s Organizational Development and volunteer development policies and tools including the NSD Framework, National Society Strategic Planning and National Society Self-Assessment. - Required
Knowledge, Skills and Languages:
Proven analytical skills and the ability to think strategically. - Required
Sound knowledge in financial management and in project design, budget, monitoring, evaluation, and reporting. - Required
Ability and track record working with and inter-relating to the leadership of the National Societies and supported organizations. - Required
Ability to work with due sensitivity in a multi-cultural environment and virtual or/and dispersed teams. - Required
Skills in coaching, mentoring and training. - Required
Excellent negotiation, consulting and management skills. - Required
Teamwork and trust-building for inclusive National Society relations - Required
Focused on quality and standards, results and accountabilities. - Required
Languages:
Fluent spoken and written of Arabic and/or French. - Required
Good command of English (verbal and written). - Required
