Sponsorship Content Coordinator

World Vision, Pasig City, Philippines

Skill Required:, Business Development/ Resource Mobilization
Preferred Experience: 
2 years of relevant work experience
Closing Date for Applications: 
6th July, 2021

Job Description


  • The Sponsorship Content Coordinator is an exciting and significant role in the production of over 8 million digital and printed engagement features for child sponsors each year.
  • This role calls for an exceptional communicator and highly-effective coordinator, who enjoys a quick pace and handling multiple projects at once.
  • They will oversee and manage the content and design related activities for 5+ annual publishing projects spanning the 54 field countries and 20+ funding countries of World Vision’s child sponsorship programme, with different and language requirements. These projects include the production of annual reports, cards and letters to child sponsors, in both printed/mail and digital versions, as well as new emerging bodies of work led by market insights and sponsor needs.
  • The Sponsorship Content Coordinator will report to the Child Sponsorship Content Team’s Operations & Production Manager and will also lead their own team of production coordinators and specialists to deliver products to quality and on time.
  • They should be an effective OIC if the Operations & Production Manager is on leave.
  • Mange all content and design needs for over 8+ million child sponsors, helping sponsors understand the impact they are making possible
  • Manage the content, design requirements and content-related timelines of over 75 offices with multiple languages
  • Be comfortable and capable in an agile working environment with virtual team members in different locations and time zones
  • Lead an effective team of your own that’s focused on performance, staff care, regular feedback and a positive can-do culture
  • Work with internal and external designers, editors and photographers
  • Ensure consistent, quality content & design for child sponsors
  • Use best-in-class design automation and workflow management tools to achieve team goals
  • Help improve processes, input into team strategy and be an integral part of the Child Sponsorship Content leadership team
  • Be part of a fun, exciting content team that’s helping sponsored children and their communities tell their own stories, while helping child sponsors understand the impact they’re helping to make possible.


  • Quality review, curate, finalise and oversee field text, photos, content packages and design assets for production based on the feature requirements and business need.
  • Support or create processes that support quality content and design workflow.
  • Understand SO-FO requirements and ensure content/design is created to spec.
  • Develop, implement and maintain project management standards and procedures for content and design production, define project guidelines and coordinate resources to successfully complete publishing projects.
  • Monitor and review overall sub-team outputs and recommend process improvements or work to management.
  • Recommend solutions and escalate on a timely basis any team production issues and or risks.
  • Support on boarding of new hires, training, and development of staff to ensure fit with team and technical capacity.
  • Train, mentor and guide any staff.
  • In partnership with the Operations & Production Manager, develop and publish reports that cover high level analysis and recommendations.

Assist Operations & Production manager and other senior staff within the team:

  • Administrative support and people management through active assistance in day-to-day operations.
  • Assist in managing daily team operations, consultations, assigning and monitoring work, implementing productivity measures, escalation to managers.
  • Act as first escalation point for staff concerns and business needs, mentoring and supporting staff, and referring issues to work and people management when needed.
  • Assist with creating reports, building business processes, tracking and monitoring of services provided, development of project timelines, and assessment of coverage needs and availability, to ensure that adequate technical capacity
  • Assist and support in the creation of presentations to leadership, creation of project timelines for sponsor feature products, and other needs as relevant.
  • Acts as OIC for Operations & Production Manager when needed due to leave, travel, etc., managing operations team, resolving or recording non-urgent issues, resolving or consulting with leadership on urgent issues.
  • Represents the Operations & Production Manager in meetings Partnership-wide.
  • Perform other duties and responsibilities assigned by the management.


  • Bachelor’s degree in communications, marketing, design, or related field. (Diploma or training in these fields may be considered for candidates with highly applicable work experience.)
  • At least 2 - 3 years of work experience in a content/publishing, marketing or design field.
  • Exceptional written and verbal English communication skills.
  • Proven ability to manage own time, lead a team, very high attention to detail and adherence to high standards of documentation/reporting.
  • Ability to monitor and support staff, including facilitating conflict resolution, representing staff needs to leadership, and providing peer support and mentoring.
  • Expert level proficiency with MS Office specifically in Word, Excel, Power point, Office Timeline.
  • Experience and background in some IT platforms or applications a bonus, including Photoshop, Indesign, Kissflow, Survey Monkey and Power BI.
  • Experience in the development sector.
  • Experience in production/publishing coordination.
  • Experience leading a team of 5+
  • Fluent-level spoken and written English.


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