Staff Capacity Development Coordinator

world vision, Karen, Kenya

Skill Required:, HR and Admin
Preferred Experience: 
3 to 10 Years
Closing Date for Applications: 
24th March, 2019

Job Description

Purpose of the position:

To coordinate, monitor and evaluate the implementation of staff learning & development programs and lead the roll-out of talent management initiatives in line with the WV Partnership standards and People & Culture Priorities.

Major Responsibilities:

Learning Needs Assessment:

  • Conduct annual staff learning needs assessment for the entire organization to establish staff performance gaps.
  • Categorize training needs of staff based on functions and office location
  • Liaise with Line Managers to develop annual departmental training plans
  • Liaise with departmental heads to develop training budgets to be incorporated in grant proposals and National Office budgets

Learning & Development programs:

  • Identify and recommend development opportunities for all categories of staff aligned to individual development plans and organizational priorities
  • Facilitate and coordinate relevant in house training programs based on identified training needs and new partnership initiatives with a special focus on field based national staff
  • Liaise with external facilitators where need be to deliver trainings and team building sessions that may require external resource facilitation.
  • Monitor quality of training and post training implementation to identify gaps/issues that require refresher sessions or a new training methodology
  • Conduct in house surveys to assess effectiveness of various training programs and monitor change in behavior and competence
  • Use training evaluation data, including documentation of lessons learned and ensure future initiatives have incorporated the learnings
  • Prepare learning & development impact reports to be shared with World Vision senior management teams and Support Offices

Performance Management:

  • Conduct periodic performance management trainings for new and existing staff and Line managers
  • Communicate partnership performance management guidelines to staff and managers
  • Monitor and report on submission of performance agreements, mid-year reviews and annual reviews
  • Educate Line Managers on how to reinforce a performance aligned culture through consequence management

Recognition schemes:

  • Ensure roll-out of the staff recognition scheme
  • Coordinate the annual and semi-annual nomination & selection processes

Talent & Leadership Development:

  • Liaise with Departmental Heads to identify potential talent for future management and specialist positions
  • Provide guidance, frameworks and tools to Departmental Heads on talent management, career path and succession planning
  • Consolidate talent pools per function and succession plans for mission critical roles
  • Liaise with World Vision International People & Culture teams to design and coordinate Talent development initiatives

Orientation /Onboarding:

  • Liaise with Managers to develop an orientation handbook that will assist new international staff to understand the Somalia culture and customs
  • Organize and coordinate a comprehensive orientation program for new staff to support their smooth onboarding in the organization.
  • In liaison with Line Managers, prepare orientation materials and packs for new staff.
  • Ensure appropriate orientation documentation is filed in personnel files

Focal Point - Learning Resources:

  • Oversee the resource center and maintain a register of resources such as books, magazines, DVDs CDs that are available
  • Identify distant learning programs appropriate for relevant staff and validate authenticity of learning institutions.
  • Ensure identified facilitators in Somalia are equipped and certified to meet expected standards and quality of facilitation.

Qualifications: Education/Knowledge/Technical Skills and Experience:

  • Degree in Human Resource management, Business Management or relevant field
  • Certified Trainer of Trainees as a subject matter expert
  • Minimum of 4 years’ experience as a competent Training Coordinator in an International Organization
  • Passionate about people development
  • Proven ability to coach and facilitate in-house trainings in a multi-cultural environment
  • Very good interpersonal skills and ability to engage and influence at senior level
  • Very good report writing and marketing skills
  • Excellent use of PowerPoint, Microsoft Word and Excel
  • Exhibit teamwork and high levels of accountability
  • Ability to handle confidential and sensitive information
  • Committed to excellence with a strong focus on customer service
  • Able to work in stressful environments and effectively manage stress
  • Ability to handle multiply projects and priorities with limited supervision


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