Thinking of a Career in Emergency Management?
- BY Nicole Pelette
The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.
DRC has been actively operating in Syria since 2008 mainly supporting refugees. In June 2012, DRC was authorized by the Syrian Ministry of Foreign Affairs (MoFA) to expand its humanitarian efforts. DRC is currently offering a robust humanitarian response to the Syria crisis. With an annual country portfolio of $23 million supported by approximately 400 staff and service providers, DRC is undertaking programs in Syria in 8 Governates out of 14 in Emergency Response, Protection, Livelihoods, Shelter and Education sectors.
DRC carried out a structural and programmatic review exercise earlier this year to assess the programmatic direction and delivery modality through two separate processes- annual review and structural review. The reviews concluded in Feb/March recommended the establishment of an area-based service delivery model including a management structure replacing the current centralized operational model. Concretely, the establishment of Field Offices in three locations was recommended: Damascus, Homs and Aleppo, maintaining the community centers as safe space to provide protection services only.
Furthermore, there is a need to review the community centers operating model as recently legal aid, one of the main components of protection services, has been stopped due to a governmental decision to channel this service only through two national organizations (SARC and Syria Trust). Legal aid, however, remains one of the main pillars of DRC protection intervention in terms of human resource as well.
The new decentralized and the restructured community centers operating model shall allow DRC Syria to carry out its current portfolio more effectively with better oversight and management and to provide improved quality services, having better access to the communities and ensuring more integration among sectors. Furthermore, this will also set the foundation for a more returns- and possible durable solutions focus in the near and mid-term future.
About the job
The suggested model entails two main changes:
DRC is therefore establishing a six-months long position of Strategic Advisor to enable the Syria Country Office to plan and roll out the new model in 2019. The Strategic Advisor will drive the planning, reviewing and changing roles and responsibilities, reorganizing new teams at the field in line with DRC’s programme priorities and direction in country
Your main duties and responsibilities will be:
Design a detailed work plan of the process for review and approval of the SMT. In cooperation with the Head of Programmes and Programme Managers, work out the details of a new service delivery model, including staffing needs by location that integrates various program activities and services into a coherent structure.
Map out RACI (Responsibility, Accountability, Consulted, and Informed) matrix between offices and different work streams (programme implementation, technical units and support services)