Strategic Consultant

United Nations Children's Fund, Nouakchott, Mauritania

Skill Required:, Project ManagementProject/ Programme Management
Preferred Experience: 
1 to 3 Years
Closing Date for Applications: 
10th December, 2020

Job Description

How can you make a difference?

Before the first case of COVID-19 occurred in Mauritania, a free number 1155 was made available to the general public. This toll-free number, accessible 24 hours a day, 7 days a week, is a listening, information and guidance platform.
Its objective is to:

  •  Inform the populations about the symptoms relating to COVID-19
  •  Inform the populations about the measures taken by the government
  •  Reassure the callers
  •  Identify the suspected cases of an urgent nature and transfer them to the regional focal points

In view of the evolution of the situation and in order to guarantee the population a long-lasting service except in an emergency situation, the Ministry of Health in partnership with UNICEF wishes to develop this service into a platform comprising initially two issues. courts serving the general public: the COVID emergency number 1155 but also the 111 relating to road safety. Secondly, a third device will integrate these two lines by offering an emergency medical assistance service (SAMU).

In order to better understand the contours of this service, in particular its technical aspects, UNICEF wishes to recruit on behalf of the Ministry of Health, an expert consultant in setting up a call center in order to benefit from his experience and skills in the estate, its external perspective and its ability to support transformations. Its task will be to formalize the needs (technical solutions, human and material resources) and the objectives and to propose the levers of action identified. In terms of strategic advice, he will also support the operational implementation of organizational changes or tools that have been selected, particularly in terms of data management.

To qualify as an advocate for every child you will have…

  • Have a university degree in Project Management / Engineering
  • A minimum of 10 years of experience in implementing IT solutions for large accounts
  • Experience in call entry would be an asset
  • Ability to strategically guide the choice of an IT solution
  • Good command of French. Knowledge of the local language would be an asset

For every Child, you demonstrate…

UNICEF's values ​​of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.


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