How can you make a difference?
Before the first case of COVID-19 occurred in Mauritania, a free number 1155 was made available to the general public. This toll-free number, accessible 24 hours a day, 7 days a week, is a listening, information and guidance platform.
Its objective is to:
In view of the evolution of the situation and in order to guarantee the population a long-lasting service except in an emergency situation, the Ministry of Health in partnership with UNICEF wishes to develop this service into a platform comprising initially two issues. courts serving the general public: the COVID emergency number 1155 but also the 111 relating to road safety. Secondly, a third device will integrate these two lines by offering an emergency medical assistance service (SAMU).
In order to better understand the contours of this service, in particular its technical aspects, UNICEF wishes to recruit on behalf of the Ministry of Health, an expert consultant in setting up a call center in order to benefit from his experience and skills in the estate, its external perspective and its ability to support transformations. Its task will be to formalize the needs (technical solutions, human and material resources) and the objectives and to propose the levers of action identified. In terms of strategic advice, he will also support the operational implementation of organizational changes or tools that have been selected, particularly in terms of data management.
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For every Child, you demonstrate…
UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.
