Supply Chain Manager

Danish Refugee Council, Cox Bazaar, Bangladesh

Skill Required:, Finance and Accounts
Preferred Experience: 
3 Years
Closing Date for Applications: 
8th June, 2019

Job Description

The Danish Refugee Council (DRC) is one of the world’s leading humanitarian INGOs, working in over 30 countries worldwide. We are seeking for a highly qualified individual to fill the position of Supply Chain Manager in Cox Bazaar, Bangladesh.

Who we are?

DRC is an international non-governmental organization, which promotes and supports durable solutions to the problems faced by refugees and internally displaced people globally. 

Danish Refugee Council has been registered in Bangladesh since 2013 with a focus on responding to displacement and the Rohingya refugee influx.  As a key part of this, DRC opened a main office in Cox’s Bazar, and a support/liaison office in Dhaka.  

About the job 

  • The Supply Chain Manager is responsible for the effective implementation of logistics/procurement systems and functions within Cox’s Bazar area of responsibility with a particular focus on compliance to the Operations Handbook. Support logistics/procurement staff and functions in all DRC offices.
  • This role has a country focus and ensures compliance to DRC procedures and guidelines within the country. The role contributes to the development of country strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to country operations while overseeing country activities.

Your main duties and responsibilities will be:

People Management

  • Lead and manage the Logistics and procurement team (including people planning, performance, well-being and development)
  • Procurement Co-ordination
  • Visit each procurement office to assess full compliance and implementation of Operations Handbook across all field offices
  • Review ITB (Restricted, National and International) documentation before advertising or inviting suppliers
  • Provide remote support in ITB management (TOC report, technical analysis and contract award)
  • Compile monthly reports received from field offices to provide country procurement reports to relevant managers
  • Organize procurement trainings for non-logistics staff and small-scale refresher training for procurement staff.
  • Plan and organize regular logistics training with relevant participants (logistics, program, Human Resources and finance) to ensure agreed and uniform systems to be implemented
  • Ensure implementation of CAST/audit recommendations relating to logistics/procurement.

Fleet management

  • Ensure compliance and implementation of Operations Handbook across all field offices.
  • Provide monthly comprehensive country reports on fleet management (costs) to SMT.
  • Advise on any increase/improvement of fleet capacity in country.

Asset Management

  • Ensure compliance and implementation of Operations Handbook across all field offices.
  • Provide monthly comprehensive country reports on Inventory/Assets to SMT.
  • Implement any available tools to improve the inventory management.
  • Provide guidance in disposal methods for unused or expired Asset with prior Donor/DRC Country director approval.

Warehouse Management

  • Ensure compliance and implementation of Operations Handbook across all field offices.
  • Provide monthly comprehensive country report on warehouse inventory to SMT (list and stock value in hand).
  • Provide guidance in disposal methods for unused or expired commodities with prior donor/DRC Country Director approval

DRC Dynamics ERP system

  • Ensure proper application of ERP supply chain processes in the region
  • Apply reports and data analytics from ERP supply chain system to improve supply chain performance
  • As a Manager the post-holder is responsible for the following
  • Accountable for achieving DRC’s strategic goals and objectives within the area of responsibility
  • Accountable for making significant decisions on what the unit does: its purpose, functions and role, and for making commitments and decisions that require the expenditure of significant unit resources.
  • Accountable for people management of direct reports, generally at least 3 employees. This includes hiring & firing, objective setting, probation, performance appraisal, development of staff, managing performance, including poor performance, etc.
  • Accountable for making sound decisions based on DRC policies, MOPs, standards, and the advice of technical experts in DRC

About you:To be successful in this role you must have the following;


  • Minimum of 4 years' international experience in a senior financial management position
  • Master's degree in e.g. Logistics and/or Supply Chain Management
  • Certification in Humanitarian Logistics Supply Chain (desired if no academic degree)
  • Minimum 5 years of experience in humanitarian logistics management within the field of supply chain management, fleet management, asset management, and distribution support
  • At least 3 years' experience with people management
  • Knowledge and experience of dealing with service providers and contractors’ management
  • Excellent computer skills in MS Word & Excel, as well as experience working with an ERP system
  • Experience with standard procurement procedures and documentation.
  • Experience with construction and site project management
  • Experience with auto mechanics or electrical installations
  • Experience working in an (I)NGO
  • Must have a valid driving licence
  • Full professional proficiency in English

In this position, you are expected to demonstrate DRC’ five core competencies:

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.  
  • Collaborating: You involve relevant parties and encourage feedback.  
  • Taking the lead: You take ownership and initiative while aiming for innovation.  
  • Communicating: You listen and speak effectively and honestly.  
  • Demonstrating integrity: You act in line with DRC’s vision and values.


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