The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.
About the job :
This role has a base focus and ensures compliance to DRC procedures and guidelines at base level. The role contributes to the development of base strategies, which are translated into action plans and day-to-day tasks as well as the following:
- Supervise members in team
- Deliver technical support and guidance to team
- Responsible for all procurement of goods and services, warehousing, transportation of good and people, vehicle fleet management, and general logistics support to the programme
- Lead coordination between the logistics team and program managers to facilitate effective, efficient, and timely implementation of DRC logistics procedures according to DRC’s Operations Handbook on Warehouse, Assets & Inventory, and Fleet Management chapters.
- Ensure Program Managers and other key program staff are informed of areas of logistics responsibilities and where cooperation from other departments is required.
- Produce logistics reports on a weekly and monthly basis such as warehouse stock report, fleet utilization report, and asset lists according to DRC’s internal templates and procedures – ensure that correct templates are being used and filled out in their entirety.
- Conduct spot checks of warehouse, fleet, and asset management to ensure implementation and documentation is up to date and produce review reports on areas where improvement is needed.
- Develop work plans with Logistics staff as necessary to increase compliance and understanding of DRC procedures.
- Report all anomalies on documentation to the line Manager immediately.
- Enforce DRC’s Code of Conduct support the Manager with any reporting on issues related to corruption, collusion, and fraud.
- Establish a rigorous, accountable, and transparent procurement system, compliant with the DRC Operations Handbook chapter on Procurement Management, local law, and donor requirements.
- Advocate with all program teams in the field for procurement planning, in line with DRC Operations Handbook, this includes leading the process of procurement planning and convening regular meetings with Program colleagues to provide feedback on planned purchases, committing to realistic timelines for delivery and implementation.
- Supervise all procurement processes and implement/reinforce a tracking system for all local and central procurement on behalf of program teams.
- Responsible for ensuring a weekly Procurement Tracking Table (PRTT) is updated and accurate, circulated on a weekly basis to all Program, Finance, and Supply Chain colleagues.
- Ensure suppliers are vetted according to DRC policies and an updated supplier database exists with comments on performance and contract tracking.
- Ensure proper accounting, reporting, internal controls and maintenance/filing of records.
- Enforce a zero-tolerance policy regarding corruption and contribute to ensuring complaints are recorded and investigated appropriately, in line with the DRC Code of Conduct and Accountability Framework.
- Coordinate with Manager to ensure that all issues are reported and solutions are realized as the issues arise.
Facilities, Warehouses and Asset Management:
- Ensure all assets have service/maintenance records and where necessary that assets are disposed of according to DRC guidelines and local laws.
- Provide training and management to Logistics staff with regards to asset management and tracking and ensure implementation of tracking system is in place at each location.
- Ensure all DRC assets are registered, tracked, and maintained in line with DRC asset management policies.
- Ensure the implementation of regular asset verification at least on a bi-annual basis.
- Ensure the inclusion of donor requirements in asset registers to facilitate correct asset transfer/disposal during project liquidation.
- Implement monitoring and evaluation of stock management systems, including implementation of stock cards and bin cards, as well as regular tracking of receipt and dispatch of items.
- Ensure Program staff are informed of roles and responsibilities of logistics staff, including making recommendations to the Manager regarding approved signatories on standard documentation (waybills, Release Orders, Goods Received Notes, etc.) as per the DRC Operations Handbook.
- Fleet Management:
- Ensure appropriate fleet management, in line with DRC guidelines, through the use and verification of log books, fuel consumption registers and regular servicing and maintenance.
- Analyze the DRC vehicle usage to maximise efficiency and ensure timely program implementation.
Inspect all DRC vehicles for registration and appropriate licencing documents.
- Track all fleet and produce a consolidated asset utilization report on a monthly basis for review.
- Make recommendations to Manager regarding improvements to fleet utilization, vehicle maintenance, and disposal on at least a monthly basis.
- Ensure Weekly Movement Plans are implemented and all KISS movements are coordinated to other Area / Field / Country Offices are done in accordance with the DRC Fleet Utilization Policy.
- Ensure compliance with donor requirements regarding procurement, inventory, and asset management.
- Train staff on compliance with internal reporting requirements and required contributions to donor and other reporting.
- Support program teams' and managers' with logistics and build program staff capacity.
As Team Leader the post-holder is responsible for the following:
- Accountable for people management of employees, usually working in the same area of work
- Accountable for ensuring that agreed work plans and tasks set by the next-level up Manager are implemented on time
- Initiating the hiring and firing of employees and conducting performance appraisals are permitted at this level, but are closely overseen by the next-level manager.
About you :
- Minimum 3 years of management experience at a mid to senior level, preferably with experience in the field of humanitarian response and refugee protection working for an international NGO, UN agency, relevant ministry, or local authority.
- Minimum 3 years of experience in humanitarian logistics, procurement, transport and distribution, warehousing, and stock management
- Proven management skills and a competence in people management
- Commitment to learning and implementing organizational policies and procedures.
- Excellent skill in MS Word, Excel, and PowerPoint
- Experience in managing supply chain in an ERP system
- Good understanding of the procurement rules and regulations of major international donors
- Full professional proficiency in English
Moreover, we also expect the following:
- Degree in Logistics and/or Supply Chain Management or equivalent professional qualification
- Excellent writing and communication skills in English and Arabic
In this position, you are expected to demonstrate DRC’ five core competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: You act in line with DRC’s vision and values.