Supporter Relations Executive

Oxfam, OXFORD (OXFAM HOUSE), United Kingdom

Skill Required:, Business Development/ Resource Mobilization
Closing Date for Applications: 
5th August, 2016

Job Description

It takes time and energy to win the fight against poverty. It also takes a huge amount of financial support. We depend on Oxfam Supporters to help fund our emergency, development and campaigning work - and we need you to help us to engage and inspire them as part of our Supporter Relations Team as a Supporter Relations Executive.

Be challenged
We need an energetic and enthusiastic Customer Service professional to communicate with our supporters on all channels (phone, email, letter and social media) answering their questions on any aspect of Oxfam’s work and helping them to support Oxfam in the way best suited to them. We need you to have excellent communication skills and attention to detail to make sure we meet the needs of the Supporter and encourage them to continue to support our work.

Be involved
Supporter Relations is a key part of our Fundraising Team, we have to work together as a team, across Fundraising and the wider Oxfam organisation to ensure we capture and share the information we need to answer the variety of questions we get every day.

Download the attached Job Profile for the Key Responsibilities and Skills and Competencies for this role.

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