The World Bank Group serves 30 client countries in the Latin America and the Caribbean Region (LCR). Clients range from large rapidly growing sophisticated middle-income countries to IDA countries to small Caribbean states to one fragile state. Despite immense resources, dynamic societies, and an average annual per capita income of about $4,000, deep inequalities persist in most LCR countries, with nearly a quarter of the Region's people living in poverty. The Bank's strategy in LCR is structured around two pillars and four cross-cutting themes. The first pillar aims at supporting the foundations for inclusive growth, and the second at investing in human capital and protecting the poor. The global themes focus on strengthening institutions and governance, promoting economic integration, ensuring social and environmental sustainability, and introducing appropriate risk management considerations in the design and implementation of development strategies. Operationally, the program consists of 222 operations under implementation with US$28.8 billion in commitments, and 200+ knowledge products.
The LC7 Country Management Unit (CMU) is responsible for Bank operations in Argentina, Paraguay, and Uruguay, and is composed of a decentralized office in Buenos Aires, where the Country Director (CD) and the Operations Manager (OM) are based, an Anchor Office at Headquarters; and Country Offices in Asunción and Montevideo, each led by a Resident Representative (RR). The Buenos Aires office is large (around 75 staff) covering all aspects of the operational business from the field. The CMU oversees a wide range of Bank activities, including a large number of operations and a diverse knowledge program.
Given the setup of the CMU, extensive communication and coordination among virtual teams working in Buenos Aires, Asunción, Montevideo and Headquarters (HQ) is required.
The CMU is looking for an experienced, high-performing, energetic ETT2. He/she would work closely with the team ins Buenos Aires. The selected ETT2 will be based in Buenos Aires, Argentina and will report to the OM.
Role & Responsibilities:
The incumbent for this position works under the supervision of the Operations Manager and day-to-day guidance of the RM Team, on detailed issues, using accuracy and attention to detail to meet the country office's need for general administrative support and timely processing RM/Administrative work program. Uses working knowledge of Bank procedures to ensure work program is completed effectively and efficiently, working as needed with others in the Country Office or in other Bank units.
The ETT’s duties will include but are not limited to:
General Resource Management Administrative Tasks:
Acts as ST Contract Focal Point for the Argentina CO and provides information and assistance on Admin Portal including how to initiate the hiring of STT/STC, modify contracts and update fees.
Travel Specialist (creates TRs for visitors and Consultants).
Handles VAT Claims and prepare VAT certificates.
Assists with Asset Management controls and annual physical check.
Acts as PCARD holder and Event Card holder.
Handles local purchasing of supplies, equipment, and contracts for services.
Assists the RM Team with the office annual procurement plan (bidding, cost-efficiency analysis, vendor performance, etc).
Requests PO creation through Admin Portal for administrative goods and services in the CO.
General Administrative Support:
Financial Management/Monitoring.
Reviews & submits PO invoices to Chennai for payment processing (ePayables3).
Reviews and posts non-PO invoices in ePayables2.
Reviews Travel Invoices.
Files relevant documents and invoices systematically and according to retention guidelines.
Interacts with clients both inside and outside the Bank, e.g., staff, consultants, vendors, etc., to effect timely payments and resolve accounting related issues.
Liaises with central payment processing/transaction units (Chennai/WFA) and with Local Bank to resolve routine issues.
Acts as Petty Cash Custodian.
Financial Control and Fiduciary Responsibilities:
Advises staff on policies, procedures and best practices.
Strictly follows bank policies to maintain and support internal controls.
Provides supporting documentation as required by internal audits.
Advises local Staff on the proper use of new Tools and Systems: Admin Portal, PCards, Travel Cards, Employee Reimb, Request, etc
Work implies frequent interaction with the following:
Internal: Staff within the Country Office and other RM staff in the VPU and Bank-wide
Answers routine inquiries.
Acts as back-up for other ACS colleagues.
Performs other duties as required and assigned by the Operations Manager and/or Senior Executive Assistant.
External: Consultants, Vendors
Selection Criteria:
High school diploma with 2 years of experience or equivalent combination of education and experience.
Demonstrated proficiency in the use of various computer software applications (e.g. inter-related word processing, spreadsheets, electronic mail, database and presentation applications);
Proven ability to help organize data and information retrieval systems.
Strong English and Spanish languages skills, (verbal and written), including ability to draft routine correspondence and edit materials using proper grammar, punctuation and style.
Demonstrates orientation to detail and quality.
Effective time management and excellent organizational skills.
Ability to quickly acquire a good knowledge of the Bank Group’s organization, procedures, policies and practices.
