Technical Officer

World Health Organization

Lyon, France

The successful planning, implementation and reporting of technical projects also requires contacts with partners, donors, UN agencies and WHO Regional and Country Offices counterparts to develop joint learning curricula and to ensure a cohesive approach in country needs and gaps assessments, and further development of adapted training approaches. The incumbent is expected to welcome opportunities to support multi-disciplinary, cross cutting approaches to work and facilitates participation in such approaches. Work is regularly reviewed in discussion with the supervisor, in briefings and de-briefings.

Summary of Assigned Duties:

Within the framework of the delegated authority, the incumbent is assigned all or part of the following responsibilities:

  • Strategize, revise and manage a highly technical health emergencies capacity building programme that drives and supports community centered health emergency workforce capacity building in key readiness and response pillars and IHR support mechanisms, all phases of emergency response and key technical competencies for emergency preparedness, readiness and response.
  • Develop, revise, implement, monitor and evaluate community centered health emergencies capacity building activities. This includes rigorous management of evaluation frameworks to include impact evaluation, development and application of competency frameworks, learning pathways, learning needs analyses and credentialing processes specifically for highly specialized health emergencies technical capacities.
  • Provide technical expertise and advise countries, through close collaboration with WHO Regional and Country Offices, on the development of core capacities as required by the IHR (2005), focusing on community engagement in all phases of emergency response and key technical competencies for community centered emergency preparedness, readiness and response.
  • Develop standards, guidance and innovative tools for implementation of community centered health emergency workforce capacity building within health emergencies systems at local, national and international levels.
  • Develop community centered health emergency workforce capacity building programme and apply appropriate and effective capacity building modalities. The programme should be based on global guidance and tools (provided) for strengthening community readiness particularly for engaging and building capacities of community health workforce for health emergencies in collaboration with PHC and Health Workforce team in WHO and regional and country offices.
  • Manage community protection capacity building portfolios to include internal client relations, external service providers and procurement requirements, marketing and data analytics. This includes the drafting of project proposals, terms of reference, budgets, marketing content and dissemination plans and regular data analysis and communication depicting an end-to-end data process for the capacity building streams of work.
  • Promote multi-disciplinary and cross-cutting approaches and activities to facilitate full participation within and outside WHO/WHE/CRS and key partners.
  • Perform other related responsibilities, including replacing and/or backstopping.

Recruitment Profile:

  • Competencies: 
  • Teamwork
  • Respecting and promoting individual and cultural differences
  • Communication
  • Promoting innovation and organizational learning
  • Producing results 

Education Qualifications:

  • Advanced level (Masters or above) university degree in medicine, public health or epidemiology.


  • Formal training in instructional design and adult learning methodologies.


  •  At least seven years of experience in the field of public health emergencies, among which at least 3 years of experience working at primary health care or community levels with delivery of community-based health services, capacity building of frontline health workforce including community health workers.
  • Minimum two years’ experience in health emergency preparedness and response-related works or capacity building activities at the international level.


  • Minimum one year experience in the field of health workforce educational material development (instructional design) and training activities or monitoring and evaluation at national and international level,
  • Minimum two years work experience within the UN System, other international organizations and civil society organizations.

Use of Language Skills:

  • Essential: Expert knowledge of English.
  • Desirable: Intermediate knowledge of French.