Technical Officer

World Health Organization

Copenhagen, Denmark

The Health Workforce and Service Delivery (HWD) unit will provide strategic direction, technical assistance and tailored support to countries to improve access and quality for health and long-term care services delivered by a competent and sustainable workforce. It will engage with professional bodies and patients to support the design and transformation of services which are geared to improve: patient experience of care across the health and social sector; health of the population, health care efficiency and the experience and engagement of the health and care workforce. In order to deliver these objectives aligned with the European Programme of Work and GPW 13 the unit will focus on supporting countries through the development of policies, strategies, tools and capacities in the areas of health workforce, (including nursing and midwifery and the public health workforce) to improve working conditions, retain and motivate the existing workforce; and align the education, training and production of the future workforce with population health needs, promote integration in service delivery to better bridge the divide between health systems and social care across the whole continuum of care, as well as supporting Member States efforts to put people at the centre of services.
Description Of Duties:
  • To provide technical advice and support Member States in improving the health of people with impairments and disabilities through access to general health services as well as rehabilitation and assistive devices and to increase evidence-based policy and programme decision-making through improved data and appropriate information systems.
Key duties:
  • Develop technical and operational guidance on disability and rehabilitation services in line with advancing universal health coverage and promoting health and well-being as set out in the EPW and work to disseminate such resources;
  • Promote and manage the implementation of the Global action plan on disability and rehabilitation through the formulation and implementation of national plans of actions on disability and rehabilitation, and in monitoring progress in the European Region;
  • Support the development of country and regional evidence and data on disability and rehabilitation including vision and hearing impairment; and develop effective partnerships and networks in support of disability and rehabilitation and vision objectives, as well as prevention of blindness and hearing impairment; and oversee the planning, implementation, monitoring and evaluation of donor funded projects on disability and rehabilitation in the region;
  • Develop effective partnerships to promote research activities in the areas of rehabilitation and assistive technology programs, lead the technical work undertaken with Collaborative Centres;
  • Build country capacity for the design and implementation of quality services in the area of rehabilitation services;
  • Perform other duties as assigned.
Required Qualifications:
  • Essential: University degree (Master's level) in rehabilitation, public health, medicine or related areas relevant to the position.
  • Desirable: Additional university degree in any of the above fields. Additional post-graduate qualification in management.
  • Essential: At least 7 years of professional experience at national level, of which several years at the international level in planning, implementing and evaluating programmes in disability and rehabilitation. Practical experience in implementing or advising health or governmental institutions, NGOs, etc., on rehabilitation and assistive technology, such as wheelchairs or prosthetic devices, in lower- and middle-income countries
  • Desirable: Experience working with WHO or other multi development agencies active in the disability sector and in the field of rehabilitation and assistive technology. Professional experience working in countries within the WHO European Region.
  • Good knowledge of the technical area of rehabilitation and assistive technology and good general knowledge of public health in a national and international perspective
  • Ability to work comfortably in a fast-paced environment .Excellent analytical, organizational and negotiation skills. Strong communication and negotiation skills.
  • Ability to interact appropriately with high-level stakeholders, including ministers.
  • Strong skills in data management and analysis for reporting.
  • Strong computer skills (word processing, Excel spreadsheet, PowerPoint presentations Ability to identify and manage one's own emotions, as well as helping others do the same.
Use of Language Skills:
  • Essential: Expert knowledge of English.
  • Desirable: Expert knowledge of French, Russian, German.