Technical Support Officer

Islamic Development Bank

Jeddah, Saudi Arabia

Experience: 3 to 5 Years

Skill Required: HR and Admin

Provide comprehensive support to the organization, ensuring efficient and effective operations across various Departments within IsDB. The role encompasses a wide range of responsibilities within the department, which may include technical support, administrative support, process coordination, and data management. By fulfilling this role, the incumbent plays a crucial part in contributing to the overall success of the organization by providing these supports.
Key Accountabilities:
  • Coordinate with other departments to ensure alignment and effective communication.
  • Assist in implementing process improvements and streamlining administrative procedures.
  • Assist the colleagues of the department on other technical assignments, as and when needed.
  • Manage document workflows, including creation, editing, and distribution of reports, memos, and other business documents.
  • Collaborate with cross-functional teams to support organizational goals and initiatives.
  • Compile and analyze data to generate reports and metrics related to administrative processes and operations.
  • Provide timely and accurate technical assistance by promptly addressing user inquiries.
  • Flexibility to work in a fast-paced environment and quickly adapt to changing technologies.
Skills & Necessary Knowledge:
  • Results Orientation.
  • Time management.
  • Building Relationships
  • Problem Solving skill
  • IT skills
  • MS Office Programs
  • Communication Skills
  • Organizational Skills
  • Strong Analytical and Reporting Skills
Academic and Professional Qualifications:
  • Bachelor’s degree in Finance/ Legal/ Economics/ Human Resources/ Business Administration/ Statistics/Information Management or related field.
  • Additional qualification or certification in own field is preferred.
  • Minimum 2 years of experience with a Bachelor’s degree.
  • Experience in development sector or international organization is preferred.
  • English  Mandatory
  • Arabic Preferred