The WHO Academy is a priority of the WHO transformation agenda and will deliver advanced digital and classroom training to WHO staff and health stakeholders in the world. The Academy will be a globally accessible school for the future which combines the latest technologies in digital and remote learning with advancements in adult learning science to offer innovative, personalized and multilingual training that meets priority needs.
Description of Duties:
Under the guidance of the Learning technology Programme Manager, the Technology Officer - eLearning design and delivery, will manage the implementation of the overall eLearning design and delivery solutions within the Academy's technology ecosystem and contribute to the success of WHO Academy.
Summary of assigned Duties:
Lead needs analysis and design solutions to build technological capabilities for learning through the WHO Academy platform.
Design, develop, and maintain learning solutions across a variety of delivery methods to achieve desired performance.
Inform and guide the design and development of platform architecture and standards.
Work with the process owner, subject matter experts and others as necessary to incorporate feedback from stakeholder groups in the evolution of the platform.
Evolve the Learning & Development function by establishing best practices, tools, and templates in alignment with the learning solutions.
Lead the product development of the platform, including product specifications and prioritization, conduct evaluation and quality improvement initiatives in alignment with the WHO Academy requirements, learning model and standards.
Liaise with the teams in charge of learning design, production and quality to ensure implementation of standards.
Gather and ensure development of platform feature needs, in consultation with the learning design, production and quality teams, in order accommodate the learning programmes.
Provide information to learning design, production and quality teams on potential features/capabilities that the learning programmes can use, including extended reality.
Required Qualifications: Education:
Essential: University degree in computer science, information technology, education technology or other related field relevant to the position.
Desirable:
Certification in Scrum.
Certification in Digital Design.
Certification in User Experience.
Experience:
Essential: A minimum of 5 years of relevant professional experience in computer science, information technology, education technology or other related field relevant to the position including managing design for learning technology platforms.
Desirable:
Demonstrated experience in designing/implementing innovative learning technology solutions.
Experience using scrum to deliver software systems with demonstrated experience of successful delivery of complex cross functional or interdependent system implementations.
Experience in “user experience domain” with focus on learning solutions or platform.
Experience in working with Agile and/or LEAN methodologies.
