United Nations High Commissioner for Refugees
Experience: 3 to 5 Years
Skill Required: Business Development/ Resource Mobilization
Apply By: 30-04-2024
General Background
UNHCR is the UN Refugee Agency and takes the lead in providing international protection for more than 114 million refugees and displaced people worldwide.
Private Sector Partnerships Service (PSP) is a fast growing global division with offices across the world. UNHCR has developed a private sector engagement strategy to achieve, by 2025, the long-term goal of maximizing sustainable and flexible contributions from the private sector to raise $1 billion annually
In Thailand, PSP has been achieving outstanding results since its establishment in May 2008. Through its diversified fundraising channels; face to face, digital and multi-channel fundraising programmes. As the number of existing donors reached 35,000 donors, it is necessary to enhance donor development program to ensure excellent donor service as well as boost performance of donor development activities through a dedicated contact centre.
In addition, PSP Thailand has managed to contact prospect donors to acquire new donors and seek to improve the additional fundraising income from supporters via Tele-fundraising activities. The in-house contact centre will expedite the growth of fundraising activities through a collective team handling both acquisition and donor development calls with the sales driven working environment.
In order to continue the successful growth, PSP Thailand is now looking for a highly motivated and results driven Tele- Fundraising and Call Centre Agent, with strong interest in working for contact centre, call centre operations, telesales or related business development.
Purpose and Scope of Assignment
Under the overall supervision of the Assistant PSP Officer, the individual contractor will assist in the following:
Conduct assigned calls to donors and prospects on
inbound operations to give information about UNHCR’s fundraising activities,manage queries related to PSP Thailand fundraising program and provide information and answers to queries from donors and public.
Monitoring and Progress Controls
Fixed salary
Conditions:
Incentive system
Conditions:
Qualifications and Experience
Education
Work Experience
Required Languages