USAID SBC Project Chief of Party

Catholic Relief Services, Cambodia

Skill Required:, Project/ Programme Management
Preferred Experience: 
3 to 10 Years
Closing Date for Applications: 
29th October, 2017

Job Description

About CRS:

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.


CRS Cambodia seeks a Chief of Party to lead the project team for an anticipated five-year USAID-funded Social and Behavior Change program in Cambodia to contribute to the Mission's health sector goal of ensuring that Cambodians seek and receive quality health care with decreased financial hardship through more sustainable systems. The program aims to improve health behaviors among Cambodians and ensure that Cambodians seek and receive quality health care with decreased financial hardship through more sustainable systems. Two specific objectives are: 1) strengthen public sector systems for oversight and coordination of social behavior change at the national and provincial levels; and 2) improve the ability of individuals to adopt healthy behaviors.

USAID anticipates that the Activity will work primarily in the areas of maternal and child health (MCH), tuberculosis (TB), and malaria with attention to other health areas or other development sectors as possible.
Note that this position is contingent on donor approval and funding.

Job Summary:

The COP will provide programmatic, strategic technical, and managerial leadership for all components of the program to ensure quality and timely delivery of the contract; ensure close coordination with and leverage other relevant initiatives of the U.S. Government, Royal Government of Cambodia, and other donors; oversee and be responsible for the financial and administrative compliance of the project including supervision, support, and direction to managerial and technical staff; interact directly and on a regular basis with the USAID/Cambodia Mission to coordinate program direction to ensure strategic alignment, collaborative learning, and adaptation; and develop external relations, in particular with the government, local NGOs, and the private sector. The COP should be effective working with senior government officials, influencing policy, and supporting policy changes based on new evidence or technical developments. The COP will oversee SBC technical matters to ensure that they align with global best practices and are adapted appropriately to the Cambodian context, and ensure that the program in compliant with CRS policies and procedures.

Specific Responsibilities:

Specific responsibilities include, but are not limited to:

  • Leading day to day oversight and quality assurance of project staff and activities.
  • Liaising, coordinating, and monitoring other consortium members.
  • Working closely with the CR and HoP, serving as the primary point of contact with partners and resources for technical oversight and dispute resolution.
  • Representing the project to the donor and to external stakeholders.
  • Mentoring, coaching and supervising direct reports. Ensuring that all facets of CRS's Performance Management system (performance planning, formal coaching sessions, performance evaluation) are implemented within the program.
  • Managing the implementation of all aspects of a program to ensure program quality, timely reporting to donors, and the attainment of stated objectives, for both the technical and financial aspects of the project.
  • Finalizing narrative reports, performance indicator tracking tables, donor reports, baseline/final evaluation reports, etc.
  • Participating in appropriate CRS Communities of Practice to share learning and incorporate learned best practices into the program.

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Serves with Integrity
  • Models Stewardship
  • Cultivates Constructive Relationships
  • Promotes Learning

Supervisory Responsibilities (if none, state none): To be determined during project design but it is expected that the COP will directly supervise the other two Key Personnel positions, and others as determined during the project design process.

Key Working Relationships:

  • Internal: Subregional Country Representative; Subregional Head of Programs; CRS Cambodia Finance and Administrative, Operations, and MEAL staff; CRS Senior Technical Advisors and Regional Technical Advisors for MEAL, SBC, HSS, and others as relevant
  • External: Partner project staff, Royal Government of Cambodia stakeholders, Chiefs of Party of complementary programs

Required Qualifications and Experience:

  • Advanced degree (Master's degree or equivalent) in communication, marketing, public health, or a related field;
  • At least seven to ten years of relevant experience in international health programming, including at least five years of experience in senior-level management positions (e.g. COP, DCOP, Country Director, Project Director level, etc.) leading large and complex projects in developing country settings. Experience with USAID programming is preferred.
  • Demonstrated experience designing, implementing, and evaluating SBC activities.
  • Excellent leadership, budget/financial management, analytical, communication, conflict resolution, and project-specific technical skills, with a proven ability to prioritize multiple work demands.
  • Strong interpersonal skills and the ability to lead a diverse team; strong sensitivity to cross-cultural issues.
  • Demonstrated ability to collaborate effectively with advertising agencies, marketing firms, and/or other creative professionals to design effective SBC products and campaigns;
  • Experience collaborating and working with the Government of Cambodia Health System at the national and provincial levels;
  • Technical experience in the fields of TB, Malaria, and/or MCH advantageous to this post;
  • Knowledge of CRS policies and procedures would be an advantage.
  • Excellent oral and written communication skills in English are required; Khmer communication skills would be advantageous

Required Foreign Language: Excellent oral and written communication skills in English is required.

Required Travel: It is expected that this person will travel up to 35% of his/her time within the project area in Cambodia.


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