WASH and Infrastructure Program Manager
Mercy Corps, Ankara, Turkey
Closing Date for Applications:
ESSENTIAL JOB FUNCTIONS:
Strategy and Vision
- Lead the development of a sectorial strategy based on a strong contextual understanding of North Syria and in line with Mercy Corps values.
- Design viable strategies that are both respectful with the local culture and sensitive towards the population.
- Ensure inclusion of national technical staff and other key stakeholders into strategy process.
- Promote the development of a holistic strategy through creating linkages with with other sectors strategies (NFI, Food Security and Livelihoods, Protection).
- Contribute to the technical and operational advocacy strategies of the mission, region and headquarters.
- Contribute to policy discussions among Senior Management Team as applicable.
Design and Planning
- Support the Mercy Corps team in identifying additional opportunities for medium- and long-term programming.
- Contribute to design of new proposals based on sectoral and general knowledge.
- Integrate the use of community approaches in the design, implementation, and maintenance of projects.
- Partake in planning and design efforts as requested.
- Collaborate with finance to develop budgets for WASH and infrastructure related work.
- Lead WASH aspects of technical assessments in coordination with other thematic areas and/or other external sector agencies.
- Develop realistic work plans per grant in conjunction with Grants Manager, sector leads and North Syria Programs Coordination Manager.
- Ensure provision of program quality in all aspects of design, planning, and implementation of WASH and infrastructure interventions.
- Ensure the mainstreaming of core protection principles through design and planning of sector interventions.
Implementation and Programs Coordination
- Develop needs assessment strategies, design interventions accordingly and contribute to building the capacity of Mercy Corps staff, as well as project stakeholders.
- Provide technical oversight to the field teams and mentor senior staff in the design of WASH activities, including rehabilitation/renovation of water and sanitation systems, solid waste management, excreta disposal, hygiene promotion and emergency water supplies.
- Communicate grant work plans related to WASH to senior technical staff and to North Syria Programs Coordination Manager.
- Work with OFDA grant holder and other relevant grant holder to ensure joint planning and grant compliance.
- Work with North Syria Programs Coordination Manager to overcome implementation challenges based on practical solutions.
- Ensure the tracking, monitoring and quality reporting of all WASH and infrastructure interventions.
- Complete budget pipeline planning, monitoring and monthly follow up in collaboration with senior technical staff and in communication with North Syria Programs Coordination Manager.
- Ensure documentation and filing of project activities in compliance with Mercy Corps policies and procedures.
- Supervise and monitor the implementation of the WASH activities, ensuring that all the activities are compliant with the grant requirements.
- Work with Director of Programs to identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, and other stakeholders.
- Communicate effectively to ensure overall project targets and donor obligations are met.
- Participate in cluster working groups and meetings.
Program Impact and Program Management
- Prepare procurement plan based on project cycle for WASH and infrastructure work.
- Manage grant budget lines related to technical area of specialization (WASH and infrastructure), including maintaining partial budget ownership.
- Ensure all necessary PR are accurately prepared and submitted on time.
- Outline indicators and outputs to be measured to determine success of intervention.
- Work with M&E Unit to translate assessment criteria to tools and methodology for monitoring and evaluation of interventions related to WASH and infrastructure.
- Provide technical input and indicators to the M&E Unit to be incorporated into tools and formats as needed.
- Contribute to the design of holistic community assessments.
- Support the establishment and maintenance of monitoring and evaluation systems for internal and external use.
- Ensure internal and donor compliance through a strong knowledge of rules applicable to the North Syrian context.
- Work closely with OFDA grant holder (and NFI sector lead) on planning and follow-up of aspects of the grant.
- Stay informed of incidents as they arise through the field and are raised through the program coordination mechanism.
- Enhance internal and external compliance through supporting incident reporting mechanisms when needed.
- Maintain and coordinate reporting and documentation of WASH and infrastructure activities.
- Timely preparation bi-weekly, quarterly and interim donor reports for relevant activities under the guidance of the Reporting Officer and Grants Manager.
- Provide technical supervision and support to technical staff.
- Assess capacity of Mercy Corps technical staff, as well as other stakeholders, to perform functions.
- Work with other middle and senior management staff to consider alterative ways of doing distance capacity development and learning in the Syrian context.
- Recruit and train of field technical staff.
Safety, Security and Access
- Ensure compliance with security procedures and policies as determined by country leadership.
- Proactively ensure that team members operate in a secure environment and are aware of policies.
KNOWLEDGE AND EXPERIENCE:
- Bachelor’s or Master’s Degree in Civil Engineering, Public Health.
- 3-5 years on a relief setting with WASH management or managerial experience; from starting up programs and working in emergency and transitional programming.
- Experience from complex and complicated settings with time sensitive deliverables in unstable environments
- Strong experience of mentoring a team, identifying talent and building their capacity.
- Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.
- Knowledge of humanitarian standards and codes, including SPHERE.
- Knowledge of participatory approaches and community sensitization and mobilization.
- Demonstrated ability to manage and communicate effectively with an ethnically diverse team in a sensitive environment.
- Demonstrated flexibility and creativity in planning and problem solving.
- Experience with the development, implementation & compliance of USAID (OFDA and FFP)/DFID programs.
- Ability to effectively represent Mercy Corps and its interests to key stakeholders including host governments, and national and international NGOs.
- Excellent oral and written English skills required; proficiency in Turkish or Arabic is as plus
- Previous experience in similar contexts.