Communications Assistant

Norwegian Refugee Council, Lebanon

Skill Required:, Media and Communication
Preferred Experience: 
1 to 3 Years
Closing Date for Applications: 
26th September, 2019

Job Description

Duties and responsibilities

Generic Responsibilities:

  • Adhere to NRC policies, tools, handbooks and guidelines.
  • Ensure the understanding of NRC Lebanon’s advocacy, media and communications strategy, and programmes as well as maintaining NRC Lebanon’s photo database.
  • Deliver clearly set-out objectives to fulfil strategic advocacy and programme goals.
  • Boost NRC Lebanon’s social media and web presence on NRC’s regional and global platforms.
  • Prepare and develop daily media summaries and monitor media and social media.
  • Assist with media relations by building NRC’s digital and media resources.
  • Contribute to storytelling that puts refugees’ voices out front.
  • Promote and share ideas for improvement of the media function.
  • Carry out related mainstreaming of protection in programme daily implementation as per the set NRC’s Protection mainstreaming guidelines, and ensure reporting any breaches/concerns to the line manager for proper action.
  • Ensure that all protection related detected cases are referred to the concerned referral focal point and to the related Protection Coordinator.

Specific Responsibilities:

  • Write and submit social media content to NRC’s regional and global offices from Lebanon that emphasize refugees’ perspectives, voices, and experiences.
  • Produce and design digital resources for social media use, such as Memes, factsheets, banners, posters, and other contributions as well as liaising with external suppliers to produce materials.
  • Visit field programmes on a regular basis to collect quality photographs, videos, testimonies and write stories about refugees in Lebanon, for external and internal use.
  • Scan Arabic and English-language media for material relevant to refugees and humanitarian issues in Lebanon and shares with NRC Lebanon senior staff on a daily basis.
  • Develop and implement a social media plan for Twitter, Facebook, Instagram, and other social media channels, ensuring proper implementation and follow up in coordination with the Communications Manager.
  • Content gathering to produce and develop videos and infographics in accordance with NRC’s global style and brand guidelines.
  • Coordinate with both the regional and the head office communications teams.
  • Manage and coordinate content from media focal points in NRC’s field offices
  • Translate required documents relevant to the advocacy and information department
  • Support the Communications Manager with any other communications related tasks.


  • Bachelor degree in Journalism, Media, or Communications or other related discipline.
  • 1-2 year of experience in a similar role, preferably in a humanitarian context/sector
  • Photography, videography, infographic, design and editing skills
  • Proficiency in Adobe Creative Cloud
  • Proficiency in English and Arabic

Personal qualities

  • Coping with change
  • Planning and delivering results
  • Communicating with impact and respect
  • Analysing
  • Working with people


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