Internship Information Management

International Federation of Red Cross and Red Crescent Societies

Panama City, Panama

Contribute to the development of activities carried out by the Federation's Health, Disasters Climate and Crisis Unit as part of the response, follow-up and monitoring of the emergencies and disasters in the Americas region.


General Objectives applicable to all staff are:

  • Actively work towards the achievement of the Federation Secretariat’s goals
  • Abide by and work following the Red Cross and Red Crescent principles
  • Perform any other work-related duties and responsibilities that may be assigned by the line manager.
  • Adhere to standard operational procedures (SOPs), Code of Conduct, Principles and Rules for Red Cross and Red Crescent Humanitarian Assistance and other standards.
  • Submit the Handover Document, Mission Appraisal, and a Deployment Feedback at the end of the mission.

Job Duties and Responsibilities:

The Intern will work closely with the IM Coordinator on the following tasks and objectives:

  • Creation of rapid assessment templates in KoBo ToolBox.
  • Support the secondary data collection for emergencies, identifying general information sources as well as specific pages or sites for specific emergencies or operations.
  • Provide maintenance to GO platform emergency pages by uploading documents, situational reports, infographics and/or dashboards.
  • Contribute to the mapping of emergencies and operations from 2022 to 2023.
  • Support on the organization of trainings and workshops led by IM that are currently in pipeline in close coordination with the IM Coordinator or IM Analyst.
  • Provide support to different areas of HDCC unit like CVA or Climate upon request.
  • Other tasks that are not necessary identified but may be needed.

Information Management experience:

  • The Intern should wear signage as provided by the Federation office.
  • All team members should wear signage as provided by their National Society or Federation office.
  • All team members should carry Identification issued by their National Society identifying them as a Red member of the Movement.
  • All members should be outfitted with proper equipment including:
  • Laptop computer and thumb drives
  • Mobile phone
  • The individual will be briefed online (Skype, Teams, etc) once the deployment is confirmed


  • 4th year of University or University degree on Information Technology, Computer Science, Graphic Design, Geography or similar.
  • Trainings on Information Management
  • Training on Data Management
  • Intermediate knowledge in Microsoft Excel


  • Working or volunteer experience within the Red Cross Movement and / or IFRC;
  • Working experience in emergency operation within the Red Cross Movement
  • 1 year Working experience on Information Management or related;
  • In-country contextual understanding and operational experience;
  • Experience in capacity building and facilitating workshops and training;
  • Experience in web systems or platforms;
  • First-hand experience with collecting and systematizing data.

Knowledge, Skills and Languages:

  • Good communication skills;
  • Ability to work in a multi-cultural environment;
  • Good stress management skills;
  • Basic knowledge on main protection issues
  • Communication skills with high-level personnel.


  • Spanish, Spoken and Writing - Mandatory
  • English, Spoken and Writing - Preferable