Administrative Assistant

United Nations Children's Fund

Havana, Cuba

Experience: 5 to 10 Years

Skill Required: HR and Admin

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

Cuba Program Priorities and Partnerships

  • The program is aligned with three of the four results of the Framework of United Nations Cooperation for Sustainable Development 2020-2024 and with the goals and objectives of the 2030 Agenda for Sustainable Development. The program will be implemented through strategic partnerships with the Government national and territorial level, academic institutions, civil society organizations civilian and other United Nations organizations, under the direction and coordination of the Cuban Ministry of Foreign Trade and Foreign Investment.

Cuba program will focus on three priority areas, identified in consultation with national entities and that will be aligned with the National Development Plan Economic and Social until 2030, the Sustainable Development Goals and three of the five goals of the UNICEF Strategic Plan 2018-2021:

  • Every child survives and thrives
  • Every child learns
  • Every child is protected from violence and the exploitation and
  • Program effectiveness

To support the Programme Effectiveness component, Cuba Operations Team will provide technical and strategic assistance to support the program implementation and management. It includes program coordination expenses and cross-cutting elements such as fundraising, emergency response, gender and rights mainstreaming, gender-based programming in risks, knowledge management, research, monitoring and evaluation and communication.

The Administrative Assistant supports the supervisor in the compilation and coordination of work products, ensuring deadlines are met and that established rules and procedures are followed. The work is standardized; yet the incumbent must apply a good knowledge of guidelines, to operationally support the Office. Key performance indicators go beyond the timeliness and accuracy of work to include planning and organizing the work of the team. 

Administrative Assistant at this level represent the supervisor in communications involving the exchange of non-routine information, coordinating and following up on deadlines as well as establishing and maintaining communications with staff across various divisions. Communications require tact and discretion. They may also provide guidance and direction to temporary or lower level staff.

How can you make a difference?

  • Under the supervision and guidance of the supervisor Operations Officer (NO-2 level), the Administrative Assistant (G-5 level) is responsible for executing a broad variety of routine tasks and some specialized for the respective section, requiring thorough knowledge of UNICEF administrative procedures, processes and policies.
  • The Administrative Assistant as part of the CO Operations Team will support the Programme Effectiveness component which incorporates elements of program coordination, logistics, and procurement of supplies, monitoring and evaluation, communication, gender mainstreaming, resource mobilization strategy, management of the knowledge and preparation and response to disasters due to their impact on the rest of the components. Its main objective is to integrate actions and strategies in the achievement of results and ensuring availability and optimal use of resources.

Key functions, accountabilities and related duties/tasks:

  • Procurement for services

General Administrative duties

  • Calendar/Meetings/Correspondence Management

To qualify as an advocate for every child you will have…


  • Completion of secondary education is required (Cuba Nivel medio superior) preferably supplemented by technical or university courses related to the field of work.


  • A minimum of 5 years of relevant administrative or clerical work experience is required.
  • Developing country work experience and/or familiarity with emergency is considered an asset.


  • Fluency in Spanish and English is required.