The Consultant/PSA.SBS will either report to the Deputy Director, CSG, working under the day-to-day guidance of the Chief of the Meeting Services branch, or to the Global Support Services Officer, CSI, working day-to-day under the guidance of the Rapid Response team.
Tasks and responsibilities:
Coordination of virtual meetings and interpretation monitoring:
Perform technical set-up of the Interpretation Hubs for virtual, hybrid and in presence events, which require Interpretation services. Perform technical set-up of meeting rooms for hybrid and/or in presence events.
Technical in-session support/assistance to ensure appropriate provision of audio-visual services in a virtual and in presence environment.
Troubleshoot technical and interpretation issues arising before and during sessions.
Perform other related duties, as required.
Coordination of virtual/hybrid and in-person departmental and divisional meetings:
Perform technical set-up of divisional and/or departmental meeting rooms for virtual/hybrid and/or in person events.
Perform technical set-up of virtual platforms (Zoom/Teams) for virtual/hybrid meetings.
Technical pre-session (dry-runs) support/assistance with virtual event host, speakers and participants.
Troubleshoot technical issues arising before and during the meetings.
Technical in-session support/assistance during meetings/events (launching polls, running slides, etc.).
Candidates Will Be Assessed Against The Following:
Minimum Requirements:
University degree in (mandatory for Consultants) or diploma in Electronics, Telecommunications and Informatics or a field related to the work of the Division;
Extensive and relevant experience (minimum one year) in providing technical support to large companies, local institutions, national or international bodies, national or international secretariats.
Working knowledge (Level C) of English, French or Spanish and limited knowledge (Level B) of one of the other two or Arabic, Chinese, Russian (for consultants). Working knowledge (Level C) of English, French or Spanish (for PSAs).
Selection Criteria:
Extent and relevance of experience in supporting high level events in a large organization.
In-depth knowledge of virtual meetings platform (Zoom and Teams).
Extent of expertise using and supporting presentation tools (MS PowerPoint, Prezi).
Extent of language skills.
Service orientation is a strong requirement.
Ability to work in a high pressure environment.
Extent and relevance of experience in the UN Common System is considered a strong asset.
