Human Resources Assistant

World Food Programme, Harare, Zimbabwe

Skill Required:, HR and Admin
Preferred Experience: 
5 years
Closing Date for Applications: 
13th December, 2020

Job Description


This job is based at the Zimbabwe Country Office. The job holder reports to the HR Associate and the HR Officer.
At this level job holders are expected to take responsibility for the completion of a full range of HR activities requiring some interpretation of standard guidelines and practices. Job holders are able to recommend a course of action within their area of expertise and may provide guidance to other staff.


To perform a range of HR tasks to support accurate implementation of WFP policies and procedures and facilitate the effective functioning of a client-focused and strategy-oriented HR services.

KEY ACCOUNTABILITIES (not all-inclusive)

Within delegated authority, the successful person will be part of team and will be required to perform the following duties:

  • Extract and input data from different sources in the human resource database;
  • Ensure that salary, overtime, hours of work, leave policy, entitlement, health insurance and detailed Terms of Reference are comprehensively included within the body of all Letters of employment offers;
  • Review supporting documentation for processing various actions,
  • Answer various enquires and supply readily available information from office files, databases, working closely with other offices as appropriate;
  • Verify benefits and other human resources related claims for accuracy and conformance with personnel rules and regulations;
  • Draft routine correspondence and initiate process for the preparation of all staff support documentation (visas, identification, bank accounts, etc);
  • Assist supervisor(s) in auditing the contractual status of all employees on various appointments;
  • Ensure the timely preparation and issuance of contract renewals and personnel action forms.

Key accountabilities Contd

  • Check and maintain attendance registers, leave reports, and other forms and reports;
  • Ensure that physical and online personnel files for all staff are maintained and all documentation is complete;
  • Update confidential personnel information and documents, and ensure relevant documents are kept in their respective files;
  • Search for, retrieve, compile, assemble and archive statistical data from computer files, records, reports or from other sources for external use;
  • Collect and maintain information on commercial, private and inter agency training schedules and institutions (course schedules, curricula, and cost);
  • Assist in drafting administrative reports; routine correspondence; arrange for briefings and debriefings and take notes at meetings;
  • Keep abreast of WFP issued human resource and personnel policy manuals, rules, regulations, guidelines, and circulars.


Education: Completion of secondary school education. Possession of a Diploma or Degree in Human Resources Management, Social Sciences or other relevant qualification will be a distinct advantage.

Experience:Four or more years of progressively responsible support work experience in general administrative work, including at least two years in human resources or other related field.

Knowledge & Skills:

  • Knowledge of general HR administrative work practices and methods, gained through relevant technical training and experience.
  • Good communication skills and basic understanding of HR principles and their application in order to respond to and resolve general HR queries.
  • Ability to develop and maintain relationships with a wide range of individuals in order to provide a high quality support service.
  • Ability to collate and compile relevant data from a variety of sources in order to produce periodic reports for supervisor(s).
  • Ability to monitor and record personnel files and documentation in an organised manner and in line with compliance standards.
  • Must have training and/or experience utilizing computers, including word processing, spreadsheet and other standard software packages and systems.

Language: Fluency in both oral and written communication in English language.  Fluency in Shona or Ndebele.


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