The HR Officer reports to the HR Manager for close guidance, training and supervision. The Officer provides support to the supervisor and colleagues in the unit by executing HR services through applying knowledge of theoretical HR models, as well as understanding of organizational HR policies and procedures
Provide accurate and timely advice to clients on HR processes and policies, ensuring the highest level of client-orientation.
Proactively advise clients on the resolution of human resources issues ensuring equitable and transparent solutions that protects both the staff and organizations interests in accordance with policies, regulations and procedures.
Promote the organizational goals and targets for gender equity and cultural diversity.
Liaise with the HQ Divisions, regional and country offices to support and contribute to corporate HR strategy formulation and global implementation. Provide feedback and make recommendations on the establishment and improvement of HR systems, policies and processes.
Keep abreast, research, benchmark, and implement best and cutting edge practices in HR management and contribute to the development of global policies, procedures and introduce innovation through sharing of best practices and knowledge learned.
Provide support to various or one specific HR occupation (recruitment, job classification, career development, performance management, data analytics, learning & development etc.) to help their supervisors in implementing efficient client services that help either attract, retain and/or motivate staff of the highest caliber.
In collaboration with business owners, support the design and delivery of learning plans for staff.
Research on efficient and cost-effective learning products which enable staff to develop their skills and competencies.
Participate as a resource person in capacity building initiatives to enhance the competencies of clients/stakeholders.
Provide orientation briefing to new staff.
Collect, interpret and analyze HR data to help inform decision making on HR processes and strategies.
Support the development and implementation of data collection systems to optimize data quality.
Coordinate with country offices and partners to provide assistance in their HR information management.
Basic knowledge of the principles and concepts of human resources management.
Ability to identify issues, conduct rigorous research, and make conclusions and recommendations.
Strong research, planning and organizational skills.
Excellent knowledge of information technology systems and tools.
Interpersonal and Communication
Ability to communicate effectively in a diverse organization tailoring language, tone, style and format to match audience.
Ability to empathize with client managers, supervisors and staff while advocating for consistent and equitable applications of promulgated HR regulations and rules.
To qualify as an advocate for every child you will have:
A University Degree in human resource management, business management, international relations, psychology or another related field is required.
Two years of professional experience in human resource management in an international organization and/or large corporation is required.
Fluency in French and English is required. Knowledge of a local language is an asset.