This position aims at providing senior advice, coordination, capacity building and technical support to the HR focal points at area level and overall coordination of HR tasks at country level.
The Human Resources Coordinator ensures compliance to DRC's human resource procedures and guidelines within the country operations. The role contributes to the development of country strategies, which are translated into action plans and day-to-day tasks.
Recruitment and Selection:
Drive and support recruitment and selection activities in an inclusive way by planning and assessing staffing needs (to the exception of recruitment bands C, D & E with the Regional Office);
Advertise positions and assist with scheduling the interviews; Participate in interview panels when needed
Ensure compliance with the recruitment process by quality checking the job adverts, posting the job adverts on internal and external job boards, supporting with sending the electronic form for reference checks, and issuing the offer letter after the process is concluded;
Ensure all unsuccessful are being notified; the interviewed candidates are notified by the hiring manager and all the rest are notified via an automatic reply via the recruitment system
Document and file the recruitment process
Provide recruitment overview for senior managers
People Planning:
Work with senior management team and senior staff on a number of initiatives related to employees DRC Voices, Minimum Standards, Staff Wellbeing, diversity, and inclusion)
Ensure managers have created job descriptions for the employees, and store them on the personnel file
Ensure oversight and consistency in position titles and grades, across all field locations.
Support senior management in workforce planning, succession planning and mobility within DRC country operation(s)
Support management in restructuring and downsizing
Performance:
Ensure that there is a yearly cycle for performance appraisals in the country operation
Ensure both probation and performance appraisals are done in the country operation by monitoring Dynamics
Advise managers on poor performance and ensure the documentation stored on the employees’ p-file is stored properly; act as an impartial mediator in the process
Prepare legally compliant letters in consultation with internal or external legal advisors
Advise managers on Code of Conduct cases in relation to potential disciplinary action
Act as an impartial mediator in disciplinary procedures and ensure that they follow DRC policies and meet all legal and labor regulations and requirements
Development:
Drive the induction process in the country operation
Drive the coordination of international staff pre-arrival process, arranging induction schedule, office & guesthouse tour, conducting international staff HR induction and maintaining oversight of logistics, visa/entry process and travel arrangements.
Advise managers or staff on how to fund training and development opportunities
Ensure exit interviews are conducted by establishing a process of informing managers to perform the exit interview
Ensure exit forms are issued and sent to exiting employees
Coordinate team-related needs and training
HR Policies and Support:
Maintain and update Staff HR Handbooks as necessary
Proactively pursue continuous process improvement in HR-related practices in order to enhance the quality and efficiency of output/delivery
Produce the necessary policies and guidelines to reflect the local requirements
Localization of the global policies and ensuring that the local labor law is taken into account
Act as technical manager for all HR staff in the area offices
Ensure managers are familiar will the necessary tools and procedures within people management
Ensure to request technical support from either the region or HQ
Technical supervision and capacitating for the HR focal points at the area level: advise and train HR and admin focal person in digitalization of HR and Admin tools and platforms.
Produce monthly HR reports for TUN, Libya, and ALG
Ensure a monthly update of the organizational chart and sharing with relevant stakeholders (SMT of the mission, Reg. Office)
Manage digital spaces like Share point (HR), MACH forms etc
Provide training in Dynamics (HR Module) for HR focal person and relevant modules like Employee self-service to new joiners
Code of Conduct (this is a specific and contextualized assignment)
Will support the Country Director in ensuring that the required CoC structure is in place at the country office.
Coordinates with HQ and regional CoC focal person to seek technical inputs on the subject.
Support the Country Director in managing the CoC structure in the country/operation.
About you:
To be successful in this role we expect you to have a minimum of 3 years of working experience (officer and above) in Human Resources functions, preferably within an NGO. Moreover, we also expect the following:
Required:
Demonstrated understanding and working knowledge/experience of Human Resources Management principles, concepts & processes
Ability to interpret and transform local labor laws in DRC internal policies.
Experience in developing Human Resources strategies and policies, and driving implementation
Experience using an online system for recruitment and ERP system
Payroll management and experience in salary benchmarking exercise
Experience and understanding of local labor laws and managing legal services
BA in Human Resources, Management, Administration or a related subject
Fluency in French and Tunisian languages is a must
