IT Officer

This position focuses on optimizing load balancing for high availability, automating secure deployments using Terraform (IaC), and embedding Zero Trust principles across hybrid environments. The engineer will ensure seamless traffic management using advanced ADC configurations (e.g., TLS termination, caching) while securing API gateways and application platforms with robust encryption and centralized PKI lifecycle management. By leveraging Zero Trust architecture and integrating modern security frameworks like SASE, the role mitigates risks such as DDoS attacks while enhancing operational resilience. 

Responsibilities:

  • Maintain and modernize the existing load balancing environment, ensuring high availability and optimal performance.
  • Support the bank’s Enterprise load balancer infrastructure and its associate modules (F5 , Cloudflare , Cloud Native Load Balancing Services).
  • Setup and configure Cloudflare services, including DNS, CDN and security features like DDoS and WAF.
  • Implement and maintain WAF rules and page rules.
  •  Monitor website performance and security using Cloudflare analytics and logs.
  •  Optimize caching strategies and content delivery to improve load times and user experience.
  • Oversee the lifecycle management of SSL certificates for both external and internal CA signing authorities.
  • Manage the internal PKI authority and associated private key management through CloudHSM, seeking opportunities to modernize the PKI infrastructure.
  •  Look at enhancements and opportunities for modernizing the PKI Infrastructure.
  • Develop new and support existing applications that support services provided by the Platform Engineering team.
  • Plan, Install, maintain, configure Azure and AWS services including but not limited to ALB, App GW, App Proxy
  • Automate repetitive manual tasks and make it available as a self-service catalog item.
  •  Build tools to reduce occurrences of errors and improve customer experience.
  • Review work done by junior team members and provide technical support and mentorship.
  •  Embrace Site Reliability Engineering (SRE) practices to enhance resilience and operational efficiency.
  • A good knowledge on Cloud Technologies is essential for this role to help support the cloud migration road map.
  • Follow best practices by enforcing standards across various technologies.
  •  When provided with an objective to improve performance in their area(s) of technology, develops and implements action plans needed to effect the change.
  • Provides technical support and mentorship to team members.
  •  Support in adopting cloud native middleware services.

Requirements:

  • Bachelor’s or Master’s degree with at least 5 years of relevant experience.
  • Experience in adopting Site Reliability Engineering practices to work. Having an SRE certification is a mandatory requirement.
  • Experience working in Agile environments and a SAFE Agile certification is mandatory.
  • Strong experience configuring and supporting Load Balancing and PKI Infrastructure.
  •  Good understanding of the multiple middleware technologies and custom COTS product hosting’s.
  •  Experience with Azure DevOps (as both developer and administrator).
  • Solid knowledge of modern DevOps practices, including CI/CD, git, Docker.
  • Experience with Infrastructure as Code tools (Terraform, Chef, etc.).
  • Demonstrated experience working in Agile environments.

Source: https://worldbankgroup.csod.com/ux/ats/careersite/1/home/requisition/34033?c=worldbankgroup&sq=req34033